How Emerging
Technologies Evolve
For the purpose of our research, the Mack
Center defines an “emerging technology” as" "a science-based innovation
with the potential to create a new industry or transform an existing
industry."
Emerging technologies can be "single
technologies" such as fiber-optics or , or "streams of
technology" that converge to create a technological system such as
the Internet. Some areas of technological innovation such as
"nanotechnology" or "genomics" have the potential to impact
virtually all industries, in some way.
The power of emerging technologies to effect
change is well-documented. Take
any area of business, and it's easy to find examples of emerging
technologies that transformed an entire industry:
Robotics forever transformed how automobiles are manufactured, and
greatly improved the consistency and quality. The cellphone
cut the phone cord and brought true mobility to personal and
professional communications. Mapping the human genome (as well
as mice, rice and microbes) has opened a window on molecular
structures and processes that have changed the nature of medical
research. Digital technology has transformed the photography,
music, television and motion picture industries. These are
just a few examples.
How Technologies Evolve. Many
emerging technologies may seem like overnight breakthroughs but
actually exist for long periods of time before bursting into
widespread use. Digital photography existed for more than a
decade before catching hold in the market. Fax machines
were demonstrated a century before they became a "mass market"
device. The ubiquitous Internet spent a decade in the
U.S. Defense (DARPA) and Education sectors (ARPA) before reaching
the mass market.
The trajectory of an emerging technology typically includes three
stages: 1) scientific advance or breakthrough, 2) technical
implementation (including testing), and 3) commercialization.

Our initial research focuses on the two transition points— the
emergence of technology from basic research to implementation, and the
commercialization of technology by lead markets. These are the stages
where uncertainty and risk are greatest, traditional business practices
are most likely to fail, and new or different practices are required.
When a technology moves from basic research to the implementation and
testing phase, there are often many competing modalities.
For example, we can see this in telecommunications, where new digital
content may be delivered via high-speed phone technology, fiber optic
cable and wireless satellite communications, and the dominant
technologies are yet to be determined.
The second major transition point is where technologies move from the
testing and implementation phase into commercialization. We tend to
describe commercialization as the point at which one or more lead
markets embraces an emerging technology.
The point at which a technology moves from implementation to
commercialization often involves competing applications.
For example, as the Internet began to be commercialized in the
decade of the 90s, the applications for this technology system was at
first difficult to predict, until entrepreneurs started demonstrating
various applications that were then adopted by and diffused into mass
markets (e.g. auto sales, news retrieval, electronic shopping, investing
online, Internet auctions). A few entrepreneurs did detect the
"weak signals" coming from the government and education sector in their
early use of the Internet and produced browsers, network technologies,
servers and other enabling technologies to leverage the potential of the
Net.
Technology Trends. In the decade of
the 1990s, we have seen technologies becoming increasingly complex.
More and more technologies are actually technological systems.
For example, gene therapy involves many
different sciences (medicine, biology, chemistry) and robotics used in
auto manufacturing includes computers, sophisticated sensors and
advanced materials.
We continue to see extensive convergence
between previously separate disciplines (nanobiotechnology,
bioinformatics) as streams of technology merge into broad
technological "rivers."
We've also begun to observe what Prof. Sid
Winter calls patent pyramids forming as new areas of
intellectual property are staked out for technical, strategic and/or
defensive purposes. In a major conference on
"Managing Knowledge Assets" a group of distinguished
speakers examined the impact of relatively new patent protection
afforded to life sciences, software and business processes and some
of the critical issues involved. This report is available
online
(click here).
The Special Case of BioSciences.
Scientists in government and industry have mapped the human genome,
but turning genomics into "functional genomics" (i.e. using what we
know about genetics to effect treatments and cures) remains a
challenge. Groundbreaking progress has been made in molecular
science (esp. how biological structures and processes function)
and diagnostics (DNA analysis et. al.). In most of
these new life science technologies, which we call "BioSciences,"
the future is wide open and we expect significant technological
progress to continue through the coming decade. These
innovations will impact many industries.
To provide insight into these exciting
changes that are now in progress or looming on the near horizon, the
Mack Center has created a separate program to explore the future of
biosciences, called the
"BioSciences Crossroads Initiative."
Gene therapy researchers have been working
tirelessly since the 1990s, but in 2003 the medical field is still
waiting for the first commercial application of the basic premise
(i.e. using a vector to deliver and effect gene expression to treat or
cure a disease). When the gene therapy is achieved, it
will undoubtedly look like a "breakthrough" but the time, resources,
investment, scientific research and discovery that gets us to this
point will have been enormous.
Many "overnight innovations" evolved through sustained periods of
development and may have existed in narrow vertical niches, in industry,
government or education (observed by Prof. Dan Levinthal, et. al.).
Applying the ET Framework. Many companies, including
established market leaders, are caught off-guard by the speed with which
new market entrants surge into their industries. This kind of industry
disruption is a hallmark of emerging technologies...and one of the
reasons this research program was established at Wharton, to assist
industry decision makers in understanding these phenomena and
identifying the new best practices and strategies that are required.
However, it is possible that future emerging technologies may be
detected by scanning current vertical niches for clues to technologies
that eventually may be adopted by lead or mass markets.
In most organizations, emerging technologies require managers
to develop new strategies to deal with conditions of high
uncertainty and risk, as well as industry transformation and disruption.
ETs present special challenges to large corporations, that are required
to make strategic decisions involving where to place bets, who to
partner with, how to acquire new competences and much more.
Since 1995, the Mack Center has designed and hosted an ongoing series
of insight-building conferences that bring together academic experts
form Wharton and other leading business schools, and senior decision
makers from best practice companies.
Based on research by members of the Emerging Technologies Core
Team in the Mack Center for Technological Innovation at the Wharton
School.